Privacy Policy
Last updated: 14th Oct 2024
This Privacy Policy applies to Sichuan Kelun-Biotech Biopharmaceutical Co., Ltd. (6990.HK) (hereinafter referred to as "Kelun-Biotech" or “we/us").
We recognise the importance of personal information to you and are committed to respecting and protecting your personal information.
Personal information is all kinds of information related to identified or identifiable natural persons recorded by electronic or other means, excluding information after anonymisation.
Sensitive personal information is personal information that, once leaked or illegally used, can easily lead to the infringement of a natural person's human dignity or the endangerment of his or her personal or property safety, including information on biometrics, religious beliefs, specific identities, medical care and health care, financial accounts, whereabouts and tracks, as well as personal information of minors under the age of 14 years old.
1. How do we collect what personal information about you?
We collect personal information from you when you provide us with information by phone, email, or by completing the Adverse Drug Reaction Report Form on this website.
If you are a patient, the personal information we probably collect about you includes: [basic personal information: last name, first name, initials, gender, age, date of birth, nation, personal health status (height, weight, current medical history, other relevant medical history), medications taken, description of adverse reactions and outcomes, treatments, tests, and results of lab tests, etc.];
If you are the reporter, the personal information we probably collect includes: [your basic personal information: last name, first name, initials, occupation, contact phone number, Email address, contact address, reporter's organisation] and [the patient's basic personal information (same as above)].
The above information is sensitive personal information as defined by applicable laws and regulations (bolded). In order to fulfil the purposes described in this Privacy Policy, it is necessary for us to process the sensitive personal information you provide and to take appropriate measures to protect the security of that information, and such processing is not expected to have an adverse effect on your personal rights and interests.
If you provide us with any information relating to another identifiable person, you should inform them that their personal information will be processed in accordance with this Privacy Policy and obtain their consent and authorisation.
In the course of collecting personal information, Kelun-Biotech, Kelun-Biotech's affiliates, product business partners and their commissioned service providers, administrative, regulatory or judicial bodies will act as recipients of personal information.
2. How do we use your personal information?
The personal information we collect about you is important for public health. Your personal information will be used by us to process, monitor, investigate, evaluate, report (if required) your reports of adverse reactions, to fulfil our statutory, contractual and regulatory obligations, i.e. to monitor and/or report adverse reactions to our products and quality issues, and also, based on legal requirements (e.g. Pharmacovigilance), we may be required to report this information to regulatory authorities. We will not use your personal information for purposes other than these. Where it is necessary to change the purpose or manner of processing personal information and your consent is required by law, we will obtain your authorised consent in accordance with the law.
3. How do we store your personal information?
We will store your personal information collected in accordance with the requirements of applicable laws and regulations, within China and until ten years after the cancellation of the certificate of registration of the Kelun-Biotech product in question, after which your information will be deleted or kept in an anonymous form, unless it is required or permitted by applicable laws and regulations or it is necessary to retain your personal information for a longer period of time in order to protect your legal rights and interests. In this case, we will inform you of the intended retention period.
4. Will we share, transfer or entrust the handling of your personal information?
In order to ensure the security of your personal information, we share, transfer, or entrust the processing of your personal information in accordance with the principle of minimisation and in compliance with the requirements of laws and regulations relating to the protection of personal information. a. Sharing
We do not share your personal information with any other companies, organisations and individuals, except in the following circumstances:
a.1 Sharing with Explicit Consent: We may share your personal information with other parties when we have your explicit consent to do so.
a.2 We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of administrative, regulatory, judicial and other competent authorities.
a.3 Sharing with Affiliates: Subject to the purposes of this Privacy Policy, your personal information may be shared among Kelun-Biotech's affiliates in order to facilitate the processing of your adverse reaction reports and to fulfil our statutory pharmacovigilance obligations. We will only share personal information that is necessary, and affiliates will seek your authorised consent to change the purposes for which the personal information is processed.
a.4 Sharing with Product Business Partners: We may contractually share your personal information with our product business partners to the extent necessary to fulfil our co-operation and contractual obligations. Product business partners will seek your authorised consent to change the purposes for which personal information is process.
a.5 Sharing with commissioned service providers: in order to complete the processing of your adverse reaction report and fulfil our statutory pharmacovigilance obligations, we may commission and provide your personal information to pharmacovigilance service providers, IT service providers etc. to the extent necessary.
a.6 Sharing with advisors such as external auditors, lawyers, etc.: In order to assist Kelun-Biotech for administrative, operational and/or technical purposes, as well as to deal with the management of disputes that may arise and other legal matters, where applicable, we may engage the services of advisors to the extent necessary and provide them with your personal information.
b. Transferring
We will not transfer your personal information to any companies, organisations or individuals, except in the following circumstances:
b.1 Transfer with explicit consent: we will transfer your personal information to other parties after obtaining your explicit consent.
b.2 In the event of a merger, acquisition or insolvency where the transfer of personal information is involved, we will require the new company or organisation holding your personal information to continue to be bound by this privacy policy, or we will require that company or organisation to seek authorised consent from you again.
c. Entrusted Processing
We may entrust the processing of collected personal information to third parties. In doing so, we may allow the third party to process the personal information necessary for the performance of its functions as agreed, and the third party may only process such personal information on our behalf for the purposes described in this Privacy Policy.
5. How do we protect your personal information?
We have put in place appropriate and commercially reasonable technical security measures to store your personal information that we collect, to keep such data confidential, to avoid unauthorised or unlawful access, disclosure, alteration, and to prevent as far as possible its accidental loss or damage; and we have implemented appropriate security and compliance mechanisms to ensure that your personal information is protected and that your rights are respected.
At the end of the retention period of your personal information, we will delete your personal information or anonymise it.
The internet environment is not 100% secure and we will endeavour to ensure the security of your personal information. If our physical, technical or administrative protection facilities are damaged, resulting in unauthorised access to, or leakage or damage of, information, we will inform you promptly and will take appropriate risk control measures in accordance with the law in order to protect your rights and interests.
6. What are your rights?
You have the right to access, correct and delete your personal information in accordance with the law. If you want to access, copy, correct, restrict, delete or refuse our processing of the personal information you have provided to us, you can contact us at klbio_pv@kelun.com.
At the same time, you have the right to be informed of and decide on the processing of your personal information, and the right to restrict or refuse the processing of your personal information by others. However, in the event that you refuse our processing of your personal inform
ation, Kelun-Biotech may still need to process certain personal information about you in order to comply with our legal or regulatory obligations; if the processing of the information is based on your consent, you have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on your consent prior to withdrawal.
7. How do we handle the personal information of minors under the age of 14 years old?
Our website is primarily intended for adults and we do not knowingly collect personal information from minors under the age of 14 years old until we have obtained verifiable consent from a guardian. Personal information of minors under the age of 14 years old will be collected and used in accordance with relevant laws and regulations.
8.Contacts
If you have any questions, comments or suggestions about this privacy policy or our practices and would like our feedback, please feel free to contact us. Please send an email to klbio_pv@kelun.com. We will endeavour to respond to your request as soon as possible in accordance with applicable law.
We may collect and process your personal information in accordance with the needs of actual business scenarios and the requirements of relevant applicable laws and regulations, separately sign an informed consent document with you or further obtain your consent, and then we will contact you through the contact telephone number and Email address that you have filled in the ‘Adverse Drug Reaction Report Form’ on our website, If there is any change in your contact information, please contact us through the above contact information.
This Privacy Policy applies to Sichuan Kelun-Biotech Biopharmaceutical Co., Ltd. (6990.HK) (hereinafter referred to as "Kelun-Biotech" or “we/us").
We recognise the importance of personal information to you and are committed to respecting and protecting your personal information.
Personal information is all kinds of information related to identified or identifiable natural persons recorded by electronic or other means, excluding information after anonymisation.
Sensitive personal information is personal information that, once leaked or illegally used, can easily lead to the infringement of a natural person's human dignity or the endangerment of his or her personal or property safety, including information on biometrics, religious beliefs, specific identities, medical care and health care, financial accounts, whereabouts and tracks, as well as personal information of minors under the age of 14 years old.
1. How do we collect what personal information about you?
We collect personal information from you when you provide us with information by phone, email, or by completing the Adverse Drug Reaction Report Form on this website.
If you are a patient, the personal information we probably collect about you includes: [basic personal information: last name, first name, initials, gender, age, date of birth, nation, personal health status (height, weight, current medical history, other relevant medical history), medications taken, description of adverse reactions and outcomes, treatments, tests, and results of lab tests, etc.];
If you are the reporter, the personal information we probably collect includes: [your basic personal information: last name, first name, initials, occupation, contact phone number, Email address, contact address, reporter's organisation] and [the patient's basic personal information (same as above)].
The above information is sensitive personal information as defined by applicable laws and regulations (bolded). In order to fulfil the purposes described in this Privacy Policy, it is necessary for us to process the sensitive personal information you provide and to take appropriate measures to protect the security of that information, and such processing is not expected to have an adverse effect on your personal rights and interests.
If you provide us with any information relating to another identifiable person, you should inform them that their personal information will be processed in accordance with this Privacy Policy and obtain their consent and authorisation.
In the course of collecting personal information, Kelun-Biotech, Kelun-Biotech's affiliates, product business partners and their commissioned service providers, administrative, regulatory or judicial bodies will act as recipients of personal information.
2. How do we use your personal information?
The personal information we collect about you is important for public health. Your personal information will be used by us to process, monitor, investigate, evaluate, report (if required) your reports of adverse reactions, to fulfil our statutory, contractual and regulatory obligations, i.e. to monitor and/or report adverse reactions to our products and quality issues, and also, based on legal requirements (e.g. Pharmacovigilance), we may be required to report this information to regulatory authorities. We will not use your personal information for purposes other than these. Where it is necessary to change the purpose or manner of processing personal information and your consent is required by law, we will obtain your authorised consent in accordance with the law.
3. How do we store your personal information?
We will store your personal information collected in accordance with the requirements of applicable laws and regulations, within China and until ten years after the cancellation of the certificate of registration of the Kelun-Biotech product in question, after which your information will be deleted or kept in an anonymous form, unless it is required or permitted by applicable laws and regulations or it is necessary to retain your personal information for a longer period of time in order to protect your legal rights and interests. In this case, we will inform you of the intended retention period.
4. Will we share, transfer or entrust the handling of your personal information?
In order to ensure the security of your personal information, we share, transfer, or entrust the processing of your personal information in accordance with the principle of minimisation and in compliance with the requirements of laws and regulations relating to the protection of personal information. a. Sharing
We do not share your personal information with any other companies, organisations and individuals, except in the following circumstances:
a.1 Sharing with Explicit Consent: We may share your personal information with other parties when we have your explicit consent to do so.
a.2 We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of administrative, regulatory, judicial and other competent authorities.
a.3 Sharing with Affiliates: Subject to the purposes of this Privacy Policy, your personal information may be shared among Kelun-Biotech's affiliates in order to facilitate the processing of your adverse reaction reports and to fulfil our statutory pharmacovigilance obligations. We will only share personal information that is necessary, and affiliates will seek your authorised consent to change the purposes for which the personal information is processed.
a.4 Sharing with Product Business Partners: We may contractually share your personal information with our product business partners to the extent necessary to fulfil our co-operation and contractual obligations. Product business partners will seek your authorised consent to change the purposes for which personal information is process.
a.5 Sharing with commissioned service providers: in order to complete the processing of your adverse reaction report and fulfil our statutory pharmacovigilance obligations, we may commission and provide your personal information to pharmacovigilance service providers, IT service providers etc. to the extent necessary.
a.6 Sharing with advisors such as external auditors, lawyers, etc.: In order to assist Kelun-Biotech for administrative, operational and/or technical purposes, as well as to deal with the management of disputes that may arise and other legal matters, where applicable, we may engage the services of advisors to the extent necessary and provide them with your personal information.
b. Transferring
We will not transfer your personal information to any companies, organisations or individuals, except in the following circumstances:
b.1 Transfer with explicit consent: we will transfer your personal information to other parties after obtaining your explicit consent.
b.2 In the event of a merger, acquisition or insolvency where the transfer of personal information is involved, we will require the new company or organisation holding your personal information to continue to be bound by this privacy policy, or we will require that company or organisation to seek authorised consent from you again.
c. Entrusted Processing
We may entrust the processing of collected personal information to third parties. In doing so, we may allow the third party to process the personal information necessary for the performance of its functions as agreed, and the third party may only process such personal information on our behalf for the purposes described in this Privacy Policy.
5. How do we protect your personal information?
We have put in place appropriate and commercially reasonable technical security measures to store your personal information that we collect, to keep such data confidential, to avoid unauthorised or unlawful access, disclosure, alteration, and to prevent as far as possible its accidental loss or damage; and we have implemented appropriate security and compliance mechanisms to ensure that your personal information is protected and that your rights are respected.
At the end of the retention period of your personal information, we will delete your personal information or anonymise it.
The internet environment is not 100% secure and we will endeavour to ensure the security of your personal information. If our physical, technical or administrative protection facilities are damaged, resulting in unauthorised access to, or leakage or damage of, information, we will inform you promptly and will take appropriate risk control measures in accordance with the law in order to protect your rights and interests.
6. What are your rights?
You have the right to access, correct and delete your personal information in accordance with the law. If you want to access, copy, correct, restrict, delete or refuse our processing of the personal information you have provided to us, you can contact us at klbio_pv@kelun.com.
At the same time, you have the right to be informed of and decide on the processing of your personal information, and the right to restrict or refuse the processing of your personal information by others. However, in the event that you refuse our processing of your personal inform
ation, Kelun-Biotech may still need to process certain personal information about you in order to comply with our legal or regulatory obligations; if the processing of the information is based on your consent, you have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on your consent prior to withdrawal.
7. How do we handle the personal information of minors under the age of 14 years old?
Our website is primarily intended for adults and we do not knowingly collect personal information from minors under the age of 14 years old until we have obtained verifiable consent from a guardian. Personal information of minors under the age of 14 years old will be collected and used in accordance with relevant laws and regulations.
8.Contacts
If you have any questions, comments or suggestions about this privacy policy or our practices and would like our feedback, please feel free to contact us. Please send an email to klbio_pv@kelun.com. We will endeavour to respond to your request as soon as possible in accordance with applicable law.
We may collect and process your personal information in accordance with the needs of actual business scenarios and the requirements of relevant applicable laws and regulations, separately sign an informed consent document with you or further obtain your consent, and then we will contact you through the contact telephone number and Email address that you have filled in the ‘Adverse Drug Reaction Report Form’ on our website, If there is any change in your contact information, please contact us through the above contact information.